Access Information
ACCESS
Tickets for disabled customers including those who have impaired sight or hearing and the person accompanying them £8.50 for all Made In Colchester productions. Access tickets for all other shows £10 unless otherwise indicated.
We will hold seats for Audio Described and Captioned performances (in the best area for that service) up until two weeks before the performance and after this point they will be available on a first come first served basis.
There is limited disabled parking under the front canopy for blue badge holders which operates on a first come first served basis.
A lift situated along the corridor to the right of the Box Office is available for patrons who have trouble negotiating the stairs.
We welcome Assistance Dogs at all performances, please inform us when booking.
The Mercury Theatre can accommodate up to 4 wheelchair users in the main auditorium with ample accommodation in the Mercury Studio Theatre. Please state that you require a wheelchair space when booking.
An infrared enhancement system is available in the main auditorium at all performances. Our system is suitable for use with or without a hearing aid through our specialised equipment.
AUDIO DESCRIPTION
Do you or someone you know love theatre but find it difficult to see the action?
Audio Description is a live commentary on the visual elements of a production. Receivers and headsets for hearing enhancement and audio description services need to be booked in advance when purchasing your tickets. A refundable deposit of £5 is required for each hearing enhancement or audio description receiver. For information about Touch Tours, 1pm on day of Audio Described performance, please contact Carol Rayner – details below.
Please book Touch Tours in advance.
Events on a Hotel Terrace Sat 16 March 2.30pm / The Hired Man Sat 6 April 2.30pm / A One Man Protest Sat 27 April 2.30pm / A Pageant Sat 18 May 7.30pm / The History Boys Sat 8 June 2.30pm / A Game of Golf Sat 22 June 7.30pm / The Butterfly Lion Sat 14 September 2.30pm / The Good Person of Sichuan Sat 19 October 2.30pm / The Opinion Makers Sat 9 November 2.30pm / Sleeping Beauty Sat 4 January 2.30pm will all be Audio Described.
CAPTIONED
Do you or someone you know enjoy theatre but find it difficult to hear what is being said?
Captioning converts the spoken word, songs and sound effects in to text on a caption unit on the stage.
Events on a Hotel Terrace Thu 14 March 7.30pm / The Hired Man Thu 4 April 7.30pm / A One Man Protest Fri 26 April 7.30pm / A Pageant Wed 15 May 7.30pm / The History Boys Thu 6 June 7.30pm / A Game of Golf Wed 19 June 7.30pm / The Butterfly Lion Thu 12 September 7.30pm / The Good Person of Sichuan Thu 17 October 7.30pm / The Opinion Makers Thu 7 November 7.30pm / Sleeping Beauty Wed 18 Dec 7.00pm will all be Captioned.
Please let us know of any requirements you or anyone in your party may have. We will do all we can to make your visit as enjoyable and as straightforward as possible.
Relaxed Performance
A Relaxed performance of Sleeping Beauty will take place on Wed 8 January 2014 at 1.00pm.
Relaxed performances are for anyone who would benefit from a more relaxed environment including people with an Autistic Spectrum Condition, sensory or communication disorders, or a learning disability. Audience members will be free to come and go as they please throughout the performance and make noise if they want to.
Contacting us
Box Office 01206 573948
Text Phone 01206 245518
For further information please contact our Carol Rayner on 01206 577006 or email info@mercurytheatre.co.uk