Booking Information
Tickets can be bought by cash, cheque, theatre tokens, and most credit and debit cards. Reservations without payment can be made, but must be paid for within five working days or one hour prior to the performance, whichever is sooner.
Box Office
Mercury Theatre, Balkerne Gate, Colchester CO1 1PT
Tel: 01206 573948 Fax: 01206 769607
Text Phone: 01206 245518
e-mail: boxoffice@mercurytheatre.co.uk
Box Office opening hours Monday to Saturday 10.00am – 8.00pm
Handling fee – tickets may be posted to you for a handling fee of £1.
Exchanging tickets – Unlike many theatres, we will exchange tickets for another performance or give you a credit to the value of your seats for use at a later time, up to five days prior to the date on the ticket. Tickets must be returned to the Box Office. Unfortunately we cannot give refunds.
Theatre Tokens – Theatre Tokens can be purchased from the Box Office in person. You can exchange Theatre Tokens for tickets to performances at the Mercury Theatre and other theatres participating in the Theatre Tokens scheme. You can even use your tokens to book over the phone. For further information please visit the token website at: www.theatretokens.com Please note: We do not post out Theatre Tokens.
Concessions – Concessions are available to young people under 16, full-time students, job seekers and people over 60 for selected performances. Concessions are not available in the green area of the auditorium unless specified. Discounts are also available for people with disabilities, please see Access for full details. Only one discount available per ticket. Please bring proof of status when collecting your tickets. All discounts are subject to availability and offered at the management’s discretion.
Special Effects Warning – If you are concerned about any special effects (strobe lighting, loud bangs etc.) sometimes used in productions, please call the Box Office on 01206 573948.
The Company Season Ticket
Great plays, great acting, great value!
Book for Absent Friends, Roots and Dancing at Lughnasa at the same time and save 20%.
Book for two and save 10%.
Front Row: Free
Our informal Front Row sessions offer a unique insight into the world of the Mercury Theatre Company and are ideal for anyone studying theatre or with a passion for plays. Directors, actors and members of our creative teams discuss their approach to the text and production at a crucial time in the rehearsal process.
Talk Back
Find out more about the show you have just seen at these question and answer sessions with the Company actors and director.
Pay What You Can Nights
We suggest a minimum of £5. Tickets are available to personal and telephone callers from seven days prior to the performance. Tickets are limited to four per customer and are subject to availability.