Santa’s Grotto 2026
(inc. £0 ticket levy)
Show Bio
After last year’s incredible response to our Santa’s Grotto, the big man returns to the Mercury for 2026!
Join us for a heart-warming festive adventure as you and your group journey to Lapland, where the magic of Christmas comes alive in Santa’s cosy grotto.
Gather round for a delightful interactive storytelling experience with Santa himself, as he prepares for the big night on December 24th. He is full of festive cheer and ready to meet his young visitors. Once the storytelling experience has ended, each family will then have the chance to meet him one-on-one for a photo and receive a magical gift – making it a seasonal outing to be remembered!
Content to Consider and Accessibility
This event is open to all ages who believe in Santa!
We have no specific content to consider on this event at present, but any updates will be shared here. If you have any questions, please do not hesitate to contact our Box Office team.
SEND children and adults are welcome to any performance.
We have two relaxed performances, which will be slightly adapted and have a reduced capacity. These will be on Tue 8 Dec, 4pm and Sun 13 Dec, 5.45pm.
More information about accessibility at the Mercury can be found on our Access For All page.
Further Information
Please note that we can have up to 15 children in any one performance so your little ones may need to be patient whilst they wait their turn for this part of the experience. We expect the whole experience to take up to 20 minutes in total.
Each ticket is for one child and includes entry for one parent or guardian to join in the festive fun. Child tickets that include a present from Santa can be purchased for any age, although the gifts will be most suitable for children aged 1 – 10 years old.
Every child taking part will need their own ticket. Babes in arms (up to 12 months old) are welcome free of charge, but their ticket will need to be added during checkout. This will come up as an option when booking online, if it hasn’t or you forgot to add it please contact our Box Office. Please note that babes in arms will not receive a gift. If you wish for them to receive a gift, please purchase a child ticket instead. If you have any questions, please contact our Box Office team.
Want to bring an extra grown-up? You can! Additional adult tickets are £5, these can be added during checkout, and each child can be accompanied by up to two adults in total.
This event will be hosted in our Creative Engagement Space which has been transformed into Santa’s home. You will need to go to our Box Office 5-10 minutes ahead of your booked performance time, and on arrival wait by our magical Grotto Sign. At the time of your performance one of our friendly Grotto team will guide you, along with all other booked parties, to the space for your adventure to begin.
We have created a cosy, inclusive space for all – with soft rugs for little ones, benches and chairs for grown-ups, and wheelchair-friendly access with space for two in each session.
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