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In response to the current COVID-19 lockdown, our Mercury Tickets box office is currently closed to the public, and the majority of our operations are taking place remotely while our team work safely from home. Our phone lines remain open Mon - Fri, 11am - 4pm, and our Customer Experience team are ready and happy to chat during this time. Please visit our blog for more information.



Mercury Theatre has a range of facilities to make your visit easier and more enjoyable. These include:

  • Accessible toilets
  • Accessible parking (must be booked in advance).
  • Assistance dog facilities
  • Assisted listening system
  • Backstage tours
  • Bar with interval ordering facility
  • Car parking (must be booked in advance).
  • Children’s booster seats
  • Earplugs
  • Friendly, approachable Customer Experience Department Staff
  • Social stories
  • Touch tours
  • Wheelchair
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