Contact Us

We would love to hear from you!

Please find the department you wish to contact below, or fill in the form.

Customer Experience Department

For all ticketing, box office and order queries, our box office is open: Tues–Sat, 10am–8pm, Sun – 11am-6pm (Please note: We are only open on Sunday’s if there is a show on) and we are closed on Mondays.
Phone: 01206 573948
Email: [email protected]

General Office

For general enquires. Open Mon-Fri.
Phone: 01206 577006
Email: [email protected]

Marketing/Press Department

Phone: Extension 805
Email: [email protected]


Phone: Extension 217
For general fundraising, email [email protected]
For sponsorships, adoptions or friends memberships, email [email protected]


Email: [email protected]

Creative Engagement

Phone: Extension 222
Email: [email protected]

Technical Management

Phone: Extension 231
Email: [email protected]

Stage Management

Phone: Extension 237
Email: [email protected]

IT and Website

Phone: Extension 212
Email: [email protected]

Prize Voucher Requests

At the Mercury Theatre, we are keen to support local fundraising events. As a registered charity ourselves, we have to limit the number of donations we make, and make the difficult decision about who to provide prize vouchers for. Our prize vouchers can be exchanged by the bearer for 2 COMPLIMENTARY TICKETS to any Mercury Production, excluding pantomime. This is subject to availability and the terms and conditions stipulated.

You can request a prize voucher for your event, by clicking on the below buttons. Please bear in mind that we review requests every two months.

Request a Prize Voucher for a community event

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