Join our talented team!

Working at the Mercury

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/beliefs, sexual orientation, parental or caring status, or age.

Where posts are graded at the National Minimum Wage of National Living Wage, we pay the highest amount of National Living Wage (intended for people aged 25+) irrespective of age.


  • We operate an automatic enrolment pension scheme
  • We offer an interest free season ticket loan
  • We encourage attendance at in house productions with an allocation of tickets for our team (subject to availability and our ticket policy)
  • Discount on drink and food in the café bar.
  • Access to the discounted staff menu.
  • Discount on selected Creative Engagement activities and workshops.

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We are proud to be a Forces Friendly employer. We are currently the only theatre in the country to be recognised on the Defence Employer Recognition Scheme. We have held our silver award since 2016 and work hard to support, nurture and value the large garrison community we have in our town. We pride ourselves on flexible working, supporting working parents and their family’s changing situations, and nurturing talent in individuals from all backgrounds and experience.

We are also a strategic partner with PiPA, who campaign to enable and empower parents, carers and employers to achieve sustainable change in attitude and practices in order to attract, support and retain a more diverse and flexible workforce. We are always happy to discuss solutions that allow people to balance their caring responsibilities with their working lives.Essex Family Friendly Employer 1

We’ve been accredited as a Family Friendly Employer by Essex County Council. We promote a positive culture and attitude towards different ways of working. The Mercury have family friendly policies and practices enabling parents and carers to thrive in the workplace. To find out more click here.

Open Vacancies

Customer Experience Assistants

We want every visitor at the Mercury to have a great time. Our Customer Experience team are a massive part of making it possible. We’re seeking enthusiastic Customer Experience team members to join #TeamMercury.

As part of the Customer Experience team, you will provide a Mercury welcome to all visitors, including guiding and seating audiences, serving in the café bar and event delivery.

As a member of the Customer Experience team, you are likely to have some customer facing or retail experience, but training will be given. You will be expected to be customer focused, organised and, most of all, enthusiastic and welcoming.

If you have the ability to successfully handle the multiple demands of a busy theatre and café bar, we want to hear from you!

To find out more, download the candidate pack.

Applications close at 10:00am on Monday, 22 April 2024. Interviews will take place on Wednesday 1 May 2024.

The Mercury Theatre is an equal opportunities employer and actively promotes diversity in the staff team and family friendly working. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Apply Now

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